Privacy Policy

1. Introduction

At Menuu.at, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital menu and QR ordering platform.

2. Information We Collect

We collect information that you provide directly to us, including:

• Personal Information: Name, email address, phone number when placing orders
• Order Information: Details about your orders, preferences, and delivery information
• Usage Data: Information about how you interact with our platform
• Device Information: IP address, browser type, operating system

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Communicate with you about your orders and our services
• Improve our platform and user experience
• Detect and prevent fraud and abuse
• Comply with legal obligations
• Send you marketing communications (with your consent)

4. Data Sharing

We may share your information with:

• Restaurants: We share order details with the restaurant you're ordering from
• Service Providers: Third-party vendors who help us operate our platform
• Legal Requirements: When required by law or to protect our rights

We do not sell your personal information to third parties.

5. Cookies and Tracking

We use cookies and similar tracking technologies to improve your experience on our platform. You can control cookie settings through your browser preferences.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the following rights:

• Access your personal information
• Correct inaccurate data
• Request deletion of your data
• Object to processing of your data
• Data portability
• Withdraw consent

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

9. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@menuu.at